How does Assurant support Noel Leeming customers?
The short answer? Full protection and seamless support for their customers. Assurant is proud to partner with innovative retailers like Noel Leeming, helping them deliver greater value in today’s connected world.
Key features
Other products and services we offer
We also protect customer purchases, electronics, appliances, furniture, mobile devices and more.
Noel Leeming Product Protection
Summary of cover
From cracked screens to coffee spills, we understand that accidents are part of life. Our protection plans are designed to keep customers connected and thrive in an increasingly connected world.
| Features | Manufacturer’s warranty | Consumer Guarantees Act | Noel Leeming Cover |
| Breakdown period of cover | 1 or 2 years from purchase generally | For a 'reasonable period' | Up to 5 years from date of purchase inclusive of Manufacturer's warranty depending on the item and Noel Leeming Product Protection term purchased |
| Automatic replacement on covered items $1,000 or less for all covered items | In some circumstances but only when the covered item has a major fault | In some circumstances | Yes |
| Lemon protection on covered items more than $1,000 | No | In some circumstances | Yes – automatic replacement upon third breakdown from date of purchase of the covered item |
| Freight cost on covered claims | In some circumstances | Yes - if Act applies | Yes |
| Overseas travel protection for portable devices | In some circumstances | In some circumstances | Yes |
| Commercial or business use | No - unless allowed by Manufacturer's warranty for limited time | Yes - if Act applies and not contracted out of | Yes - in certain circumstances |
| Failure due to “normal Wear & Tear” | No | In some circumstances | Yes |
| Encapsulated or enclosed battery cover | Yes | Yes - if Act applies and only if battery fails | Yes |
| Power surge or sulphur damage cover | No | In some circumstances | Yes |
| Food spoilage | In some circumstances | Yes - if Act applies | Yes |
| Blockage protection for certain white goods | No | No | Yes |
| Laundry cover | In some circumstances | In some circumstances | Yes |
| 30-day price protection | No | No | Yes - with conditions |
| Technical support | Some Manufacturers supply a help line on some products | No | Yes - 30 days free Tech Support via helpdesk only |
| 24/7 online claims lodgement | No | No | Yes |
| Rights transferable on private sale | Yes | Yes - Rights against Manufacturer | Yes – multiple transfers, when we are advised |
Cover is subject to claim approval and terms and conditions of the plan. Exclusions, limits, and eligibility criteria apply. This webpage provides a summary only. For full details, please refer to the policy Terms & Conditions or contact us on 0800 555 989.
Cover is provided by Virginia Surety Company Inc, New Zealand branch (a US incorporated company with NZ Company No 920655) (“Insurer”). The Insurer is part of the Assurant, Inc. group (Assurant).
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